At Nana’s Kitchen, every meal begins with a promise, one as personal to us as the recipes that inspired it. It’s the promise that what you’re about to enjoy isn’t just delicious, but crafted with care, integrity, and uncompromising safety.
Because to us, food is never “just food.” It’s something we share with our families, our friends, our neighbours and with you. Every handmade samosa, every toasty, and every roll carries our name, our heritage, and our heart.
That’s what we call The Nana’s Kitchen Promise: Quality You Can Taste, Safety You Can Trust.
Our Story Begins with Care
When our founder, Shelina Mawani, began Nana’s Kitchen, it wasn’t with a business plan or investors, it was with care. Care for people. Care for culture. And care for the joy that food brings into everyday life.
Her first kitchen was small but full of heart; a cozy Burnaby restaurant where every spice was mixed by hand, and every meal carried the comfort of home. There were no shortcuts, no pretence, and no compromise. Just the simple, enduring belief that good food begins with good care.
That belief became the foundation of everything we do. As Nana’s Kitchen grew from a local favourite to a trusted Indian food brand in North America, one thing never changed: our mission to bring the warmth of home-cooked authentic Indian meals to every table safely, consistently, and beautifully.
From Handcrafted Tradition to Certified Trust
Our growth was never about becoming bigger, it was about becoming better.
When our founder, Shelina, decided to expand beyond her restaurant, she didn’t trade the warmth of her kitchen for industrial efficiency. Instead, she asked a question that still guides us today:
“How do we share handcrafted Indian food with more people, but without losing the heart that started it all?”
The answer became our foundation: a kitchen that blends home-style tradition with world-class food safety standards. Today, Nana’s Kitchen operates from a CFIA-inspected, HACCP- and BRCGS-certified facility, a place where every ingredient, every process, and every product meets the highest standards before it reaches your plate..
Safety isn’t just an industry checkbox for us. It’s our way of saying, we care enough to do it right.
What Our Certifications Mean for You
Food safety shouldn’t be something you have to worry about – because we already do.
Here’s what those letters and certificate acronyms mean in real life:
- CFIA-Inspected Facility:
The Canadian Food Inspection Agency reviews every part of our process, from sourcing to packaging, to make sure everything we make meets national standards for safety and hygiene. - HACCP (Hazard Analysis and Critical Control Points):
This global system helps us identify and manage potential risks at every step of food preparation. Translation? Every product you enjoy has passed through multiple layers of testing, inspection, and control. - BRCGS Certified:
One of the most respected food safety certifications in the world. It means our facility, staff, suppliers, and systems are regularly audited to guarantee excellence, not just once but again and again.
These aren’t just certificates on the wall to us, they’re commitments in motion.
Every employee at Nana’s Kitchen is trained not just how to do their work, but why it matters. Because when you understand the “why,” quality becomes second nature.
Handcrafted, Not Machine-Made – Because Quality Begins with People
Even as we’ve grown, we’ve never let machines replace human touch.
Every samosa, roll and toasty is still folded, filled, and sealed by hand, the same way Shelina did it in that Burnaby kitchen decades ago. It’s not the easiest way, but it’s the right way.
Why does that matter? Because machines can measure precision, but people measure care.
Our cooks don’t just follow recipes, they trust their senses. They know when the dough feels right, when the spice has bloomed, and when the pastry’s golden enough to remind you of your grandmother’s kitchen.
It’s a dance between tradition and technique, one that keeps the soul in every bite.
That’s what we mean by quality you can taste. You can’t fake handmade.
Fresh Ingredients. Honest Flavours. Real Food.
We believe quality starts long before the cooking does; with the ingredients we choose and the people we choose to work with.
We work only with trusted partners who share our values of freshness and integrity. Our vegetables arrive crisp and vibrant. Our spices are whole and aromatic. Our proteins are real; never artificial, never compromised.
No shortcuts. No additives. No compromises..
We believe in real food, made the right way – with ingredients you can pronounce and flavours you can feel. Every bite should taste as though it were made in your own kitchen: warm, wholesome, and comforting.
Consistency: The Taste of Trust
When someone tries Nana’s Kitchen for the first time, they often say, “It tastes like someone actually made this.”
That’s exactly what we want to hear; because someone did.
But just as important as that handmade taste is the promise that it will taste the same every time. Whether you grab a samosa at your local grocery store, enjoy a kathi roll at a café, or serve toasties at a family dinner, the quality, flavour, and freshness will always be consistent.
That consistency is built on a foundation of discipline, testing, and care. Every batch is tasted and inspected before it ever reaches your table.
Because when you choose Nana’s Kitchen, you’re not taking a chance, rather, you’re making a trusted choice.
Our Invisible Ingredient
You can’t see it. You can’t taste it. But it’s in everything we make.
Safety is our invisible ingredient. It is the quiet layer of protection that gives you peace of mind. From the moment raw ingredients arrive at our kitchen to the moment your meal heads out the door, we have safety checks in place to protect what matters most: your trust.
These are just a few of the safeguards that make our food as safe as it is satisfying:
- Temperature controls ensure freshness from start to finish.
- Sanitation systems are inspected daily to maintain pristine conditions.
- Traceability protocols let us track every ingredient back to its source.
- Allergen management keeps products safe for diverse dietary needs.
We treat safety the same way we treat seasoning – essential, intentional, and handled with care. Because true peace of mind comes from knowing your food is safe, clean, and made with love.
For Families, Food Service, and Future Generations
We’re proud to serve everyone from families looking for quick, comforting meals to food service professionals serving hundreds each day. No matter where our food goes, our promise remains the same: quality and safety that you can feel good about.
For families, it means being able to grab a Nana’s Kitchen meal from the freezer knowing it’s wholesome, safe, and full of flavour.
For restaurants, cafés, and distributors, it means confidence that every product meets industry standards and arrives exactly as expected; consistent, compliant, and ready to serve.
And for future generations, it means leaving behind more than food. It means passing down a legacy of care; a way of making and sharing food that values people first.
We see every partnership as an extension of our family, and we protect that relationship by standing firmly behind everything we make.
Why Our Promise Matters
In today’s world, trust in food is more important than ever.
People want to know what’s on their plate, where it came from, who made it, and how it was made. At Nana’s Kitchen, we’re proud to answer those questions openly because transparency is part of our DNA.
We believe that authenticity and accountability go hand in hand.
That’s why we don’t just meet safety standards, we make it a point to go beyond them. Because for us, this isn’t about ticking boxes; it’s about taking responsibility for the meals we share with you and your loved ones.
Our promise isn’t a slogan on a box. It’s a daily practice lived by every hand that folds, tests, and packs our food.
A Culture of Quality, A Family of Care
Behind every Nana’s Kitchen meal is a team that believes in what they’re doing. From the cooks who fold samosas by hand to the technicians who run safety checks, every person here understands that they’re part of something bigger. That we’re a family that shares food as love, not just as business.
That’s the legacy Shelina built: a culture rooted in integrity, craftsmanship, and compassion. Food that connects people, comforts and celebrates, and carries the care of home in every bite.
Quality isn’t just what we aim for, it is who we are.
The Nana’s Kitchen Promise, Kept Every Day
When you bring Nana’s Kitchen into your home, you’re not just choosing a meal, you’re choosing peace of mind.
You’re choosing food that’s made with heart, prepared with care, and shared with the same love we’d offer our own families.
Because in the end, food is about trust. It’s about knowing that what you serve your loved ones has been made with the same care you’d put into your own cooking.
That’s what The Nana’s Kitchen Promise means to us.
It’s not a slogan, it’s our way of life.
From our kitchen to yours, we promise:
- Quality you can taste.
- Safety you can trust.
- Food made with heart. Always.
